Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-port-aransas-texas.primarycareaid.com (hereinafter referred to as “In-home Aide,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of In-home Aide’s online presence, including but not limited to:

  1. Our primary website at https://in-home-aide-for-elderly-port-aransas-texas.primarycareaid.com.
  2. Any mobile applications or services offered by In-home Aide.
  3. Services accessed through links on our website, though please note that third-party platforms have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when you:

  1. Use any of our applications or services as an authorized user.
  2. Visit and interact with our websites linked to this Privacy Statement.
  3. Communicate with us via emails, phone calls, texts (SMS), newsletters, or other channels.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide better services. This includes:

  1. Account Information: Details required to set up and manage your user account on our platforms.
  2. Payment Information: Credit card details and billing addresses for processing payments related to our services.
  3. Financial Information: Data related to your financial status, which may be collected for billing or fraud prevention purposes.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and personalization.
  6. Location Data: Geographic information provided by your device when using our location-based services.
  7. Feedback: Your comments, suggestions, or reviews that you choose to share with us.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those accounts (with your consent).
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We gather this information through various methods: user input forms, account setup processes, automated tracking technologies, and third-party service providers.

Cookies

In-home Aide uses cookies to enhance your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  2. Preference Cookies: Remember user preferences and settings to personalize content.
  3. Analytics Cookies: Track website usage, gather analytics data, and improve our services.

Users can manage their cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

In-home Aide implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Our internal teams have restricted access to personal data, and we regularly review access logs.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we may have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights (Subject to Local Laws)

Depending on your location, you are entitled to certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its usage.
  2. Rectification: Correct any inaccurate or incomplete personal data we have about you.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your personal data if there is no valid reason for us to continue processing it.
  4. Restriction: Limit our use of your personal data under certain circumstances, such as during a dispute.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: Be free from decisions based solely on automated processing of personal data.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress if you believe your privacy rights have been violated.

To exercise any of these rights, please reach out to our Data Privacy Team at your earliest convenience.

Changes to Policy

In-home Aide reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Information

For any inquiries, data-related requests, unsubscribe requests, or complaints, please contact us:

Email: contact@in-home-aide-for-elderly-port-aransas-texas.primarycareaid.com

Mailing Address: In-home Aide Privacy Team, [Address], Port Aransas, TX, 78373, USA